EMPLOYER TOOLKIT

EMPLOYER TOOLKIT

There’s nearly £27 billion in lost pensions across the country. It’s easy to lose track of them when you move home, or change jobs. Employers have a crucial role to play in encouraging employees to track down any pensions they might have lost. With unclaimed pension pots averaging £9,500 each, a small nudge could make a big difference. That’s where you can help.
National Pension Tracing Day
Sunday 27 October 2024
Once again, Hargreaves Lansdown is sponsoring National Pension Tracing Day. We want to make it easy for employers to support their workforce in tracking down old pensions. So we’ve put together a toolkit for employers. We kindly ask that no additional changes are made to the copy provided.
Click each image to download the asset that you want to use.

Intranet banners
Drive awareness and engagement with our National Pension Tracing Day intranet adverts. Click the image or the download button to use for free.
Case Study
Tracking down six lost pensions helped me move house
After reading about the billions tied up in forgotten pensions, Ceri Hatton cast his mind back to the jobs he’d had since starting work at 17. Now 61, he listed his previous jobs and was eventually reunited with six pensions he had overlooked after using the government’s pension tracing service. He was able to cash them in and put £8,000 towards moving house. Ceri, who lives in Bridgwater in Somerset, said: “I’d read about unclaimed pensions and ended up finding four pensions and two found me! I cashed them in for around £8,000. “It was a welcome surprise and has enabled me to move house. It’s also made me realise just how important it is to keep track of my other pensions and how they are performing. “I found the whole experience very easy. Pension companies want you to have your money. Everyone involved was very helpful. I’d recommend anyone, especially those nearing retirement age who have been working all their lives, to check. “It’s so easy to forget and for your money to disappear. I plan to retire in a few years and this little bit extra has given my finances a boost.”


Promotional posters
Drive awareness in your office with these posters. Click the image or the download button to use for free.

Lost Pensions Guide for employees
A step by step guide to trace a lost pension. Click the image or the download button to use for free.
Case Study
A lost pot worth £40,000
A TV presenter worked for a few employers over her career and collected multiple pension pots along the way. When she heard about National Pension Tracing Day, the presenter followed all the steps to trace her lost pensions and found a pot worth £40,000. This extra money and peace of mind has allowed her to cut down her working week to two days and spend time caring for her family. *Source – The Sunday Times


Emails for employees
Use this National Pension Tracing Day launch email to encourage your employees to think about any pensions they might have forgotten about. Click the image or the download button, and then copy and paste into your email client to send.
How to spot a pension scam
It’s great to support your employees with tracking down lost pensions, but it’s also worth reminding them that pensions scams exist too. Here’s a reminder of the six ways to spot a pension scam:
- It’s unexpected – scammers often cold-call their victims. They can also get in touch by email, text message, post, social media or even word of mouth.
- There’s pressure – you might be told you have a limited time to act. Or that you’ll miss out on a bonus or discount if you don’t act before a certain date. Always take time to consider your options and never rush your decision.
- Promise of unrealistic returns – to tempt you in, scammers often promise impressive or guaranteed returns. They’ll even play down the risks. If it sounds too good to be true, it probably is.
- Incentives are offered – scammers might incentivise you to make a transfer. This includes any bonuses, loans, or a limited time investment offer.
- The company isn’t authorised – if someone contacts you about financial advice, (this could be advice on a pension transfer or where to invest your pension) they must have FCA permission. You can check if a company has permission using the FCA register.
- Out of the ordinary claims – most financial products, including pensions, must meet certain rules and regulations. Scammers might use these rules to bend truths and lure you in. For example, it’s true that you can access a pension before 55, but only generally if you’re in ill health.